The most annoying thing that one can experience in customer service is a representative who is less than happy to serve. Imagine calling customer care service operator and receiving a huge sigh! This is very off-putting to the customers and is not indicative of a good customer service. Greetings must be personal and should indicate the desire to help a specific customer. Each customer must believe that they are the most important customer at your …
What is Customer Service? Customer service is the advise and or assistance given by a company to persons who purchase or use its products or services. It is a significant part of customer relation as companies are able to determine areas of improvements necessary, receive feedback from customers and most importantly to retain and acquire new customers. A popular notion in the world of customer service is that the customer is always right and this …
What goes into a blog post? Helpful, industry-specific content that: 1) gives readers a useful takeaway, and 2) shows you’re an industry expert. Use your company’s blog posts to opine on current industry topics, humanize your company, and show how your products and services can help people.
